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Professional Responsibility and Ethics (LAW 747)

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  1. Course Overview & Materials
    Syllabus - LAW 747
    5 Topics
  2. Topics
    1. Introduction & Background
    10 Topics
  3. 2. Admission to the Practice of Law
    8 Topics
  4. 3. Introduction to the Standard and Process of Lawyer Discipline
    17 Topics
  5. 4. Malpractice
    21 Topics
  6. 5. Unauthorized Practice of Law
    16 Topics
  7. 6. Duty to Work for No Compensation (Pro Bono)
    13 Topics
  8. 7. Decision to Undertake, Decline, and Withdraw from Representation; The Prospective Client
    15 Topics
  9. 8. Division of Decisional Authority Between Lawyer and Client
    7 Topics
  10. 9. Competence, Diligence, and Communication
    8 Topics
  11. 10. Duty of Confidentiality: Attorney-Client Privilege and Work Product Doctrine
    18 Topics
  12. 11. Duty of Confidentiality: Rule 1.6 and its exceptions
    22 Topics
  13. 12. Advising Clients – Both Individual and Corporate
    12 Topics
  14. 13. Conflict of Interest: Concurrent Client Conflict
    19 Topics
  15. 14. Conflict of Interest: Conflicts Between A Client and the Lawyer’s Personal Interest
    9 Topics
  16. 15. Conflict of Interest: Former Clients
    13 Topics
  17. 16. Communication Between Lawyers and Represented/ Unrepresented Persons
    7 Topics
  18. 17. Billing for Legal Services: Fees, Handling Client Property (Settlement Proceeds and Physical Evidence)
    19 Topics
  19. 18. The Decision to File/Prosecute a Claim; Litigation & Negotiation Tactics
    14 Topics
  20. 19. Lawyer’s Duties to the Tribunal
    10 Topics
  21. 20. Duties of a Prosecutor; Limits on Trial Publicity
    12 Topics
  22. 21. Solicitation & Marketing: Constitutional & Ethical Issues
    18 Topics
  23. 22. Law Firm Administration Issues
    8 Topics
  24. 23. Judicial Ethics
    35 Topics
  25. Course Wrap-Up
    What Did We Learn?
Lesson 6, Topic 16
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5.09. Reading: Fifteenth Judicial District Unified Bar Ass’n v. Glasgow, 1999 WL 1128847 (Tenn. Ct. App. 1999)

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Reading Guide

Issues:
– Who brought a claim against Glasgow? What remedy were they seeking?
– What was Glasgow doing that ran afoul of the UPL standard?
– Where is the line between the practice of law and actions that are not the practice of law (i.e., mere information)?

Fifteenth Judicial District Unified Bar Ass’n v. Glasgow

1999 WL 1128847 (Tenn. Ct. App. 1999)

OPINION

KOCH.

This appeal involves a local bar association’s efforts to prevent the owner of a typing service from practicing law without a license. The bar association filed suit in the Chancery Court for Wilson County seeking to enjoin the owner from preparing divorce papers and related documents for her clients. The trial court, sitting without a jury, permanently enjoined the owner from engaging in the unauthorized practice of law. The owner asserts on this appeal that the bar association lacked standing to seek an injunction against her and that the statutory prohibition against the unauthorized practice of law is unconstitutional. We have determined (1) that the bar association has standing to seek injunctive relief, (2) that the trial court correctly determined that the owner was engaging in the unauthorized practice of law, and (3) that the owner has not carried her burden with regard to her constitutional challenges to the statute of outlawing the unauthorized practice of law. Accordingly, we affirm the trial court.

The alleged UPL

I.

Angie Glasgow operates a business in Wilson County called Divorce Typing Service. Her clientele consists mostly of low-income persons who seek an uncontested[1] irreconcilable differences divorce and who have decided to represent themselves. The services she provides, for a fee ranging from $99 to $148,[2] consist of (1) preparing the complaint, the marital dissolution agreement, the final divorce decree, and other related documents, (2) suggesting where the papers should be filed, and (3) suggesting “approximately” when the papers should be filed. As a general matter, Ms. Glasgow leaves it up to her clients to file the papers she prepares. However, she concedes that she has, on occasion, filed divorce complaints for her clients.

Ms. Glasgow obtains the information needed to prepare the divorce papers by requiring her clients to complete a questionnaire. This questionnaire elicits personal information about the parties, information about their agreements concerning the custody and support of the children, and information concerning the division of the parties’ real and personal property. If the divorce will affect the title to jointly held real property, the questionnaire permits the parties to request Ms. Glasgow to prepare the necessary quitclaim deeds. The questionnaire also contains space for her clients to list “special clauses” they desire to be included in the “divorce agreement.” In addition to requiring her clients to sign the questionnaire, Ms. Glasgow requires them to attest that they have received “no legal advice” from her and that they understand that “there will be no refunds.”

In addition to drafting the documents, Ms. Glasgow contacts various judicial officers in connection with her business. She testified that she discusses with the clerk and master’s office in which court the divorce should be filed when one or both parties do not live in Wilson County. She also testified that she has discussed with the clerk and master’s office when her clients should file the proposed final decree. Based on these conversations, she suggests to her clients where the divorce complaint should be filed and when the final decree should be filed.[3]

Bar Ass’n Seeks Injunction

The Fifteenth Judicial District Unified Bar Association filed suit in the Chancery Court for Wilson County seeking to enjoin Ms. Glasgow from engaging in the unauthorized practice of law in violation of TENN. CODE ANN. § 23-3-103 (Supp. 1999). Ms. Glasgow moved to dismiss the complaint because the unincorporated bar association lacked standing to sue. The trial court overruled Ms. Glasgow’s motion and, following a bench trial, determined that she was practicing law without a license. Accordingly, the trial court enjoined Ms. Glasgow from engaging in the unauthorized practice of law.

II.

The Bar Association’s Standing

[The Court rejects Glasgow’s argument that the Bar Association lacks standing]

III.

Ms. Glasgow’s Activities

An increasing number of persons are undertaking to represent themselves in legal proceedings in which their personal and property rights are at stake. This case does not provide the occasion to analyze the reasons for this phenomenon or the advisability of participating in judicial proceedings without the assistance of counsel. It does, however, require us to join the ranks of courts that have been called upon to consider whether various sorts of out-of-court lay assistance to individuals engaged in self-representation amounts to the unauthorized practice of law.

Cases involving the unauthorized practice of law are heavily fact-dependent. They require the courts to focus specifically on the conduct of the person alleged to be practicing law without a license. It is not our task as an intermediate appellate court to announce broad rules concerning the types of assistance pro se litigants may obtain from non-lawyers.[4] We leave that responsibility to the Tennessee Supreme Court because it alone has the power to regulate the practice of law in Tennessee. See In re Petition of Burson, 909 S.W.2d 768, 773-74 (Tenn. 1995). Our role is to carefully analyze Ms. Glasgow’s conduct in light of the commonly accepted understanding of what the practice of law entails and then to determine whether her conduct amounts to the practice of law.

[Note how Courts have made the distinction between proper and improper self-help kits]

The definition of “[l]aw business” in TENN. CODE ANN. § 23-3-101(1) (Supp. 1999) includes “the drawing or the procuring of or assisting in the drawing for a valuable consideration of any paper, document or instrument affecting or relating to secular rights….” Likewise, the definition of “[p]ractice of law” in TENN. CODE ANN. § 23-3-101(2) includes “the drawing of papers, pleadings or documents … in connection with proceedings pending or prospective before any court….” Both of these statutory definitions must be read in conjunction with Tenn. S.Ct. R. 8, EC 3-5.[5] Thus, the acts included in TENN. CODE ANN. § 23-3-101 constitute the unauthorized practice of law if performed by a non-lawyer only when performing those acts requires the professional judgment of a lawyer. …

The Tennessee Supreme Court has held that the “preparation and filing of a complaint” is the practice of law because it requires the professional judgment of a lawyer. … We do not construe the Court’s use of the conjunction “and” in the phrase “preparation and filing” to mean that persons who prepare complaints but do not file them are not engaging in the practice of law. The preparation of the complaint is precisely the work that requires a lawyer’s professional judgment. Accordingly, we conclude that … the Court has aligned Tennessee with the majority of jurisdictions holding that the drafting of pleadings and legal documents or the selection and completion of form documents constitutes the practice of law.

Ms. Glasgow, by her own admission, is performing more than mere clerical work for her clients. She is not simply reducing her clients’ words to writing or filling in blanks on pre-printed forms at the specific direction of her clients. Rather, she is preparing legal documents that require more legal knowledge than is possessed by ordinary lay persons. She is eliciting information from her clients and then incorporating the information into unique legal documents that she creates. These documents, which include divorce complaints, marital dissolution agreements, final divorce decrees, and quitclaim deeds, will potentially have significant, far-reaching effects not only on her clients, but also on the members of her clients’ families. Thus, Ms. Glasgow, merely by creating the complaints and other documents to be filed in court, is engaging in the unauthorized practice of law.

Despite Ms. Glasgow’s protestations to the contrary, we conclude that she has also been providing other assistance to her clients that constitutes the unauthorized practice of law. She has been advising her clients concerning how and when to file the papers she prepares,[6] and she has been obtaining this information from the clerk’s office on her clients’ behalf. Thus, Ms. Glasgow has been engaging in the unauthorized practice of law when she selects the court in which a complaint should be filed and suggests when her clients should file the complaint. Similarly, she is engaging in the unauthorized practice of law when she suggests that her clients file the draft final decree five days before the end of the statutory waiting period.

Ms. Glasgow’s own description of the services she provides to her clients provides ample evidentiary support for the trial court’s conclusion that she is engaging in the unauthorized practice of law in at least two ways-drafting divorce complaints and associated court papers and quitclaim deeds and advising her clients concerning where and when to file the papers she prepares for them. Accordingly, we affirm both the trial court’s conclusion that Ms. Glasgow is engaging in the unauthorized practice of law and the order enjoining her from continuing to engage in the unauthorized practice of law.

IV.

The Constitutionality of the Definition of “Practice of Law

As a final matter, Ms. Glasgow launches a broadside attack on the constitutionality of TENN. CODE ANN. § 23-3-103. She asserts that this statutory prohibition against engaging in the unauthorized practice of law is unconstitutional because (1) it amounts to a prior restraint on her freedom of expression, (2) it is overly broad, and (3) it infringes on the right of the general public to represent themselves in judicial proceedings. We find these constitutional arguments to be procedurally defective [because she failed to adequately plead them] . . .

The practice of law by untrained persons endangers the public’s personal and property rights, as well as the orderly administration of the judicial system. … Thus, the purpose of the statutory prohibition against the unauthorized practice of law protects the public by ensuring that the public receives high quality legal services. … In light of the salutary purpose of TENN. CODE ANN. § 23-3-103 and the inadequacy of Ms. Glasgow’s arguments, we have determined that Ms. Glasgow has failed to carry her burden of overcoming the presumption of the constitutionality of TENN. CODE ANN. § 23-3-103.

V.

We affirm the judgment and remand the case to the trial court for whatever further proceedings may be required. We tax the costs of this appeal to Angie Glasgow.

LEWIS and CANTRELL, JJ., concur.


[1] Even though Ms. Glasgow stated that she would decline to provide her service if the parties disagreed concerning any aspect of the divorce, her questionnaire contains options for divorce on grounds other than irreconcilable differences.

[2] Ms. Glasgow charges an additional $25 for any name change as a result of the divorce.

[3] Ms. Glasgow informs her clients that they should file the proposed final decree approximately five days before the expiration of the statutory waiting period. Tenn. Code Ann. § 36-4-103(c) (1) (Supp. 1999) requires a 90-day waiting period if the parties have minor children and a 60-day waiting period if the parties do not have any minor children. The record is unclear concerning how Ms. Glasgow’s clients learn which waiting period applies to them.

[4] As a general matter, other courts have held that the sale of self-help legal kits or printed legal forms does not constitute the unauthorized practice of law as long as the seller provides the buyer no advice regarding which forms to use or how the forms should be filled out. See, e.g., State Bar of Michigan v. Cramer, 249 N.W.2d 1, 8-9 (Mich. 1976); New York County Lawyer’s Assoc. v. Ducey, 234 N.E.2d 459 (N.Y. 1967) (mem.); Oregon State Bar v. Gilchrist, 538 P.2d 913, 919 (Ore. 1975). Conversely, sellers who do advise customers on which forms to use and how to fill them out have been fond to be engaging in the practice of law. See, e.g., Unauthorized Practice of Law Comm. v. Parsons Tech., Inc., No. Civ. A. 3:97CV-2859H, 1999 WL 47235, at *6 (N.D. Tex. Jan. 22, 1999); The Florida Bar v. Stupica, 300 So.2d 683, 687 (Fla. 1974); New Jersey State Bar Ass’n v. Divorce Ctr. Of Atlantic County, 477 A.2d 415, 418-19, 422 (N.J. Super. Ct. Ch. Div. 1984).

[5] Tenn.S.Ct.R. 8, EC 3-5 provides:

It is neither necessary nor desirable to attempt the formulation of a single, specific definition of what constitutes the practice of law. Functionally, the practice of law relates to the rendition of services for others that call for the professional judgment of a lawyer. The essence of the professional judgment of the lawyer is the lawyer’s educated ability to relate the general body and philosophy of law to a specific legal problem of a client; and thus, the public interest will be better served if only lawyers are permitted to act in matters involving professional judgment. Where this professional judgment is not involved, non-lawyers, such as court clerks, police officers, abstracters, and many governmental employees, may engage in occupations that require a special knowledge of law in certain areas. But the services of a lawyer are essential in the public interest whenever the exercise of professional legal judgment is required.

[6] We attach little weight to Ms. Glasgow’s artificial distinction between advising clients and giving them suggestions about what to do. For the purpose of determining whether an individual is engaging in the unauthorized practice of law, it makes no difference whether the advice is couched as a suggestion or as a direction.